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SERVICE 11

DX Enablement

DX Enablement
From "just do DX" to "which DX, and how to drive it."
We connect business processes with technology and move your DX forward as a team that owns the work all the way through implementation, not as a consultancy or an in-house coach.
Process
01 Process analysis & DX opportunity discovery
02 Tool selection & PoC
03 Company-wide rollout & adoption
04 Building your in-house team
Is this you?
Has "driving DX" stalled at the slogan stage?
PAIN 01
You have a DX team, but without the execution muscle the projects never move
Strategy gets written, but a skills gap appears once it reaches the implementation phase. Too often the work is handed off wholesale to a vendor and fails.
PAIN 02
You've rolled out several SaaS tools, but they aren't integrated or adopted
PAIN 03
You want to grow in-house engineers and bring work in-house, but you lack the know-how
We can step in at the strategy stage, the execution stage, or for a turnaround.
Tell us what's going on →
The SYSTEMI approach
We start from the problems on the ground and stay with you through execution
Rather than a consultancy that only handles the upstream work, we move your DX forward as a team that owns the implementation.
01
Process analysis & identifying DX opportunities
We interview the teams on the ground and analyze the workflows, then prioritize "where digitization delivers the most impact" by ROI, feasibility, and urgency.
Output
Workflow maps / DX opportunity map / ROI estimates / priorities
Output
Tool selection report / PoC implementation / impact verification report
02
Tool selection & PoC build
We start small with the right approach for the job: SaaS selection, API integration design, RPA, no-code. We prove the impact before scaling it out.
03
Company-wide rollout & adoption support
We design the training, manuals, and help desk needed to lift usage rates, and support the rollout with change management in mind.
Output
Rollout plan / training materials / adoption metrics
Output / What happens next
In-house roadmap / onboarding / knowledge base
04
Building & transitioning to your in-house team
We plan and execute a phased handover to a self-sufficient in-house team, including tech stack standardization and hiring support.
What sets us apart
Can they support you end to end, from strategy to tool adoption to in-house capability?
DX doesn't advance with a consultancy alone, or a tool vendor alone. You need a team that also owns implementation and operations.
DX consultancy SaaS vendor Contract dev shop SYSTEMI
Business understanding ○ Strategy layer △ Product fit △ After the spec ○ From the ground up
Owns implementation ✕ Strategy only △ Product scope ○ Once spec is fixed ○ Strategy to build
Adoption support △ Recommendations only △ Support scope ✕ Out of scope ○ Through to usage uplift
In-house enablement ✕ Ongoing dependency ✕ Ongoing product lock-in △ ○ Stay until you're self-sufficient
AI × DX
Raising DX throughput with AI
Observe the work → find the opportunities
We use Claude to structure interviews and business documents, then comprehensively surface the steps where AI and automation pay off.
Fast-tracked SaaS integration
Claude Code accelerates the design and build of iPaaS integrations (Workato / Zapier / EventBridge), so individual SaaS tools stop being isolated islands.
Onboarding support for going in-house
AI becomes a partner that accelerates the growth of in-house engineers, lowering the hurdle of that "first implementation."
Related cases
Where we make the difference
A mix of published case studies and model scenarios.
Ambish Inc.
In-house enablementBusiness SaaS
Long-term engagement at Ambish, working alongside their in-house engineers to accelerate delivery speed
Challenge
Moving from vendor dependence toward in-house capability was the challenge.
Result
FDE worked in parallel and grew the in-house team in stages, more than doubling throughput.
MODEL CASE
FDE in action
Model scenarioSaaS integration
For a company with the tools in place but the integration in chaos, we untangled the work, the tooling, and the integration design
Where it started
More than ten SaaS tools, each integrated through bespoke code that had become a black box.
What we untangled
A phased path from workflows to integration design to iPaaS standardization.
View all cases →
DELIVERABLES
What we produce on the front line
Sample structures of the documents we actually hand over, organized as decision-ready inputs you can take straight into the next phase.
DOCUMENT 01 — DX roadmap (work × DX opportunities × execution plan)
DX_Roadmap_v1.0.xlsx
Workflow mapTarget departments' workflows, bottlenecks, and expected impact
DX opportunityDigitization, automation, or AI — and the rationale for each
Candidate toolsRecommendations across SaaS, in-house, RPA, and no-code
Execution planPhases, timeline, team, budget, and impact metrics
In-house planTarget outsourcing ratio and the steps to get there
DOCUMENT 02 — Proposed architecture diagram
Example DX architecture — work × tools × integration
Work UI
💬
Slack / TeamsCommunication
📋
Business SaaSCRM / ERP / HR
In-house webWorkflow-specific UI
iPaaS / integration
🔗
Workato / Zapier / EventBridgeSaaS integration
LambdaCustom automation
AI / RPA
ClaudeBusiness AI
🤖
RPA / no-codeAutomating existing work
Data
🧮
DWHConsolidated business data
Governance
🔐
SSO / access controlUnified identity
* The whole design follows the flow of work → tools → integration → data, so SaaS tools never become isolated islands.
* With going in-house in mind, no-code and iPaaS keep the integration at a level your own team can work with.
FAQ
Common questions about DX Enablement
We don't know where to start with DX.
The key first step is to be clear about what you want to change with DX. The starting point differs depending on the goal — cost reduction, better customer experience, launching new business. We assess your current operational challenges, how you use data, and the maturity of your IT organization, then start with the highest-priority areas.
We're heavily reliant on outsourcing and can't bring ourselves to go in-house. Where should we start?
The standard play is to start by hiring one or two core engineers and "running alongside" them on an outsourced project. Going fully in-house all at once carries too much business risk, so we transfer the know-how over a three-to-six-month transition period.
We've adopted SaaS but the integration with our existing systems isn't progressing, and efficiency hasn't improved.
We support you from the integration design itself — between SaaS tools and with core systems (iPaaS / EventBridge / API design). In almost every "we adopted it but can't really use it" situation, the missing piece is integration design.
Can you also help us brief and get buy-in from executives?
Yes. We support everything from estimating the ROI of DX to building the roadmap and preparing presentations for the executive committee. Designing the communication that connects the front line and the top often decides whether it succeeds.
Related services
FDE / Forward Deployed Engineering →
PMO & Project Support →
AI & Automation Adoption →

Start by telling us where your DX stands and what's holding it back.

Strategy, execution, or a turnaround — we can run alongside you from any phase.

Talk to us about DX (free)